Privacy Policy.

TradesMen Chimney ("TradesMen Chimney," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website. By using our website, you agree to the practices described in this Privacy Policy.

1. 1. Information We Collect

   We may collect personal information such as your name, email address, phone number, mailing address, service address, communications, and information submitted through forms. We may also collect non-personal information including IP address, browser type, device information, pages visited, and website usage data.

2. 2. How We Use Information

   We use information to provide services, respond to inquiries, schedule appointments, improve website functionality, analyze website traffic, communicate service updates, maintain records, and protect against fraud.

3. 3. How We Share Information

   We do not sell, rent, or trade personal information. Information may be shared with trusted service providers who assist with website hosting, scheduling, communications, analytics, marketing, and payment processing. Information may also be disclosed when required by law.

4. 4. Accessing, Updating, or Deleting Information

   You may request access to, correction of, or deletion of your personal information by contacting us. Certain information may be retained as required by law or business recordkeeping obligations.

5. 5. Your Choices

   You may choose not to provide personal information and may opt out of marketing communications at any time.

6. 6. Data Security

   We use commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage can be guaranteed completely secure.

7. 7. Cookies and Tracking Technologies

   Our website may use cookies and similar technologies to improve functionality and user experience. Disabling cookies may affect site performance.

8. 8. Third-Party Websites

   We are not responsible for the privacy practices of third-party websites linked from our Site.

9. 9. Children's Privacy

   Our website is not intended for individuals under 18 years of age, and we do not knowingly collect information from children.

10. 10. Social Media and Public Forums

    Information voluntarily shared on social media, review sites, or public forums may become publicly available.

11. 11. SMS/Text Messaging

    We may send text messages regarding appointments, estimates, service updates, technician communications, and customer satisfaction requests. Reply STOP to opt out or HELP for assistance. Message and data rates may apply. Text messaging originator opt-in data and consent will not be shared with third parties or affiliates for marketing purposes.